To join Dr Frank's Weight Loss Clinic, you have a selection of options to choose from. Please follow these steps:

‍1.Explore our website and the services
we have on offer to begin your understanding on what you can choose from - you ay identify one that best suits your needs, however the team can also help as required

‍2.Select Start Assessment- you will be presented with 3 options to begin your journey:
a. Complete our online assessment to determine your eligibility for the program - you will then be presented with a selection of subscription options to choose from.
b. Schedule a video consultation with one of our specialist nurses for free to discussion the programme in detail and determine your eligibility for treatment
c. Book an in-clinic appointment at one of our Digital Hubs so you can discuss the programme further, have your verification and measurements updated on your profile, and be assisted with the medical questionnaire and find a subscription option that suits you best.

GIP and GLP-1 medications, paired with our expert coaching, have consistently delivered impressive results in helping individuals achieve their weight loss goals.Within the first six months, many have experienced up to 10% weight loss.

Rest assured, your journey to better health is both effective and safe. These medications, prescribed and monitored by our medical experts, are generally well-tolerated.

Our dedicated medical team will guide and oversee your treatment, ensuring your safety and success. You’ll be supported every step of the way as you work towards achieving your goals.

As humans, we’re all different, so the amount of time that it takes to work can vary from person to person. However, most people do start seeing results in terms of weight loss within the first few weeks of taking the injections – even before reaching the therapeutic doses.

Based on a 72-week clinical study of once-weekly injection of GIP and GLP-1 receptor agonist compared to placebo, customers could lose up to 20% of their body weight. The doses of once weekly mounjaro have led to clinically meaningful and sustained weight reduction in obese adults.

As a general guide, most people taking Semaglutide for weight loss are expected to lose at least 5% of their body weight within 12 weeks of starting treatment. Generally speaking, if Semaglutide doesn’t help you to lose 5% of your starting weight after 12 weeks of using it, then our specialist nurses can arrange a referral to our specialist dietitians and life coaches to look at alternative options/support routes.

Our systems and our specialist nurses will be calculating and reviewing your BMI upon receipt of your application or following your consultation. However, if you would like to work out your BMI prior to this, you can use our BMI calculator HERE[insert BMI Calculator or present one underneath].‍Here is a simplified step-by-step guide to calculating BMI:
‍1. Convert your weight to kilograms (kg):‍If your weight is in pounds (lbs), divide it by 2.205 to get your weight in kilograms (kg). For example, if you weigh 150 lbs, divide 150 by 2.205 to get approximately 68 kg.

‍2. Convert your height to meters (m):‍If your height is in inches (in), multiply it by 0.0254 to get your height in meters (m). For example, if you are 70 inches tall, multiply 70 by 0.0254 to get approximately 1.78 meters.

‍3. Square your height in meters:‍Multiply your height in meters (from step 2) by itself to square it. For example, if your height is 1.78 meters, multiply 1.78 by 1.78 to get approximately 3.17.

‍4. Calculate your BMI:‍Divide your weight in kilograms (from step 1) by your height in meters squared (from step 3). For example:
BMI = Weight (kg) / Height (m)^2
BMI = 68 kg / 3.17
BMI ≈ 21.5

Yes, there are certain medical conditions that may disqualify someone from receiving medications like Mounjaro, Wegovy, Ozempic or Rybelsus. These medications contain specific active ingredients (such as semaglutide for Wegovy and tirzepatide for Mounjaro) that are intended for specific uses and may not be suitable for everyone. Here are some general considerations:

Pregnancy and Breastfeeding:These medications may not be recommended during pregnancy or breastfeeding due to potential risks to the fetus or infant. Healthcare providers will assess the risks and benefits on an individual basis.

Severe Gastrointestinal Disorders:Conditions such as inflammatory bowel disease (IBD) or severe gastrointestinal disorders may make the use of these medications problematic due to potential exacerbation of symptoms.

History of Pancreatitis:Individuals with a history of pancreatitis may be at increased risk of recurrence or complications with medications like Mounjaro or Wegovy, which affect pancreatic function.

Renal Impairment:Kidney function is an important consideration as some medications may require dose adjustments or may not be suitable for individuals with severe renal impairment.

Liver Disease:
Hepatic impairment can affect the metabolism and clearance of medications, potentially requiring dose adjustments or alternative treatments.

History of Eating Disorders
Medications for weight management may not be appropriate for individuals with active eating disorders or a history of severe eating disorders due to the risk of exacerbation or complications.

Certain Cardiovascular Conditions
Some cardiovascular conditions, such as severe heart failure, may necessitate caution or avoidance of medications that can affect heart function or fluid balance.

Drug Interactions:
Concurrent use of certain medications or substances may interact with Mounjaro or Wegovy, affecting efficacy or safety.

Ultimately, the decision to prescribe medications like Mounjaro or Wegovy depends on a thorough assessment by a healthcare provider. They will consider the individual's medical history, current health status, and potential risks and benefits associated with the medication. Always consult with a healthcare professional for personalized advice regarding the use of these medications.

To begin Wegovy or Mounjaro at a higher dosage if you're currently using these medications with another provider, we require evidence of your current medication and dosage. Here’s how to proceed:

During the online assessment and eligibility questions, you will be asked 'Have you taken Mounjaro, Ozempic, Rybelsus, Wegovy or Saxenda medication in the past 28 days?', please 'select ‘Yes’ if you have taken Mounjaro, Wegovy, Ozempic, Saxenda, or Rybelsus in the last 28 days. After placing your order, use the link provided in your Verification Request email to upload your photo. If you encounter any difficulties finding this link, please contact our team for assistance.

Upon completing your purchase, you will receive a Verification Request email. In this email, you will find steps to verify your eligibility, including uploading a photo that clearly shows:
- Your full name
- Name of the medication
- Dosage
- Date the prescription was approved.

Acceptable forms of evidence include a screenshot of your NHS record, a consultant letter, a photo of the prescription sticker on the medication box, or the prescription itself if obtained from an online provider.

For further inquiries about starting on a higher dosage, please contact our Customer Service Team via the form on the New Booking link on the Contact page.

To uphold patient safety, comply with GDPR regulations, and maintain best practices, we kindly request that you only request treatment intended for your personal use through your account.If someone else requires our services, they must create their own account.

Please note that submitting a prescription request for another individual using your account is not permitted. Our medical professionals rely on the account's associated information to safely prescribe medications.

Furthermore, in accordance with GDPR guidelines, we are unable to discuss any account details unless it is registered under your own name.

In the UK, medication is tightly regulated by the MHRA, which mandates that prescriptions from healthcare professionals are necessary for dispensing at pharmacies. This ensures that a consultation with a healthcare professional occurs to determine the most suitable treatment for you. After completing the medical questionnaire, our team of expert clinicians will thoroughly review your information and prescribe the appropriate treatment accordingly. For any of the weight loss medication provided by Dr Frank's, a prescription is required.

Once you have submitted your application details and uploaded the required images or scheduled and attended your video verification identity appointment, your application will be transitioned to the 'Processing' status. Once your application reaches this status, it is now ready for review by one of our specialist nurses to determine your eligibility for the treatment - this will be reviewed within 24 hours of reaching this status and you will receive an email update accordingly.

If your application is approved, you will then have a prescription created by one of our specialist nurses and this will be sent to our partnered DAM Pharmacy. DAM Pharmacy will then dispense your order within Orders take 2–4 working days to via Royal Mail. In summary, from the moment of your application status changing to Processing status and being approved, you will receive your medication within with 2–4 working days.*

If your application cannot be approved at this time, there could be various reasons for this - these reasons could include:
- Incorrect or unclear images and/or documentation provided
- BMI falls within certain criteria which then requires a video or phone call with a specialist nurse for the off-labelling discussion (please see FAQ about BMI requests in ... section for further information)
- Image of medication/prescription does not fall within the last 28 days
- Identified as a Complex Case (i.e. clarity required on past or current medications taken) which requires a further discussion with a specialist nurse.

When one of these matters occurs, your application will be moved to the 'On Hold' status whilst we work on identifying and resolving the next steps. Please expect to be contacted by a member of the team within 24 hours once your order status switches to On Hold to explain the next steps.

*this is subject to change when it comes to the prescriptions being sent to the pharmacy for dispense on weekends and bank holidays due to courier restrictions and days of service.

Once you have submitted your application details and uploaded the required images or scheduled and attended your video verification identity appointment, your application will be transitioned to the 'Processing' status. Once your application reaches this status, it is now ready for review by one of our specialist nurses to determine your eligibility for the treatment - this will be reviewed within 24 hours of reaching this status and you will receive an email update accordingly.

If your application is approved, you will then have a prescription created by one of our specialist nurses and this will be sent to our partnered DAM Pharmacy. DAM Pharmacy will then dispense your order within Orders take 2–4 working days to via Royal Mail. In summary, from the moment of your application status changing to Processing status and being approved, you will receive your medication within with 2–4 working days.*

If your application cannot be approved at this time, there could be various reasons for this - these reasons could include:
- Incorrect or unclear images and/or documentation provided
- BMI falls within certain criteria which then requires a video or phone call with a specialist nurse for the off-labelling discussion (please see FAQ about BMI requests in ... section for further information)
- Image of medication/prescription does not fall within the last 28 days
- Identified as a Complex Case (i.e. clarity required on past or current medications taken) which requires a further discussion with a specialist nurse.

When one of these matters occurs, your application will be moved to the 'On Hold' status whilst we work on identifying and resolving the next steps. Please expect to be contacted by a member of the team within 24 hours once your order status switches to On Hold to explain the next steps.

*this is subject to change when it comes to the prescriptions being sent to the pharmacy for dispense on weekends and bank holidays due to courier restrictions and days of service.

At Dr. Frank's, we prioritise providing personalised care and ensuring safety for all our customers. Here’s how our consultation and follow-up appointment process works:
- Non-diabetic individuals interested in joining Dr. Frank's can schedule an initial 30-minute video consultation with a specialist nurse.
- Diabetic individuals interested in joining Dr. Frank's can schedule an initial 60-minute video consultation with a diabetic specialist nurse.
- Follow-up wellbeing review appointments for all customers are scheduled for 15 minutes each.

Additionally, at Dr. Frank's, customer care and support are central to our values. We offer the flexibility of scheduling 10-minute wellbeing calls with a specialist nurse upon request or as needed.